### Viewing the Transaction Details

The list of transactions displays the following:

- ID. Transaction numeric identifier assigned by Parallels Business Automation - Standard;
- Account Name. The name of an Account a transaction is associated with;
- Card Number. A credit card number (encrypted);
- Trans. type. The type of transaction:
  - 'Sale' - the single-step transaction without pre-authorization,
  - 'Preauth' - the amount was reserved and the transaction was suspended till authorization,
  - 'Capture' - the transaction was authorized and the reserved amount was withdrawn,
  - 'Credit' - the transaction was finished, but after this the amount was refunded,
  - 'AuthReversal' - the transaction was cancelled on the 'Preauth' stage,
  - 'Reversal' - the transaction was cancelled on the 'Capture' stage, but before the transaction was actually finished.
- Status. The result of a transaction, i.e., the payment gateway response. Can be one of the following: 'Approved' - an online payment was successfully processed, the money were withdrawn from a credit card; 'Declined' - a transaction was not processed since a payment gateway had declined a request for some reasons; 'Unknown' -a transaction started, but was interrupted somehow (typically, unintentionally, e.g., because of technical problems); 'Pending' - a payment gateway have suspended a transaction procedure and waits for an Auth Call (the additional authentication code); 'Refunded' - a reverse transaction, i.e., a refund;
- Amount. The total amount of transaction;
- Paid Document. A unique numeric identifier (ID) being automatically assigned in Parallels Business Automation - Standard to financial documents. This is the ID of an Order or an Invoice that were paid;
- Transaction Time. The date and time a transaction was performed (without respect to a result).

To see the full information about a particular transaction, click on the transaction entry.

Note: Depending upon the payment plug-in used, the scope and representation of transaction details may slightly vary.

A transaction details are grouped into several sets:

General Information:

- Transaction ID (the same as shown in the general list, i.e., assigned in Parallels Business Automation - Standard);
- Account name. The name of the Parallels Business Automation - Standard Account a transaction is associated with. To drill for an Account details, click on Account name;
- Amount. The total sum of a transaction;
- Status. A payment gateway response;
- Card Number. The number of a credit card (hidden). To view credit card details (including the full number), click on the number;
- Processed by. The name of your staff member (i.e., the name a staff member is registered in Parallels Business Automation - Standard) that was logged into Parallels Business Automation - Standard when a transaction started;
- Transaction time (the same as shown in the general list);
- Paid Document. The type of a document paid, its ID, and issuing date. To drill to a document details, click on this link;
- Payment ID. The numeric identifier of appropriate online payment created in Parallels Business Automation - Standard after a successful transaction (with 'Approved' status). You can drill to a payment details by clicking on this ID;
- Customer IP. An IP address of a computer used to save a credit card (being detected automatically). This can be either the IP address of a computer used by a customer either to connect to your online store and to pay for services ordered or to connect to a Control Panel and pay an Order or an Invoice online. Or it can be an IP address of a computer used by your staff member to login to a Control Center. To perform the Whois database search, click on the IP address link;
- Plugin. The name of an online payment Plug-in used to perform a transaction;
- Message. The message (if any) received from payment gateway.

If an Auth Call required for a transaction to be finished, and this authentication code was submitted, then you will see this authentication code and a comment that can be optionally added by your staff member when submitting an authentication code.

The Credit card Profile section includes the detailed information about a credit card used for a transaction:

- Status. The status assigned to a credit card by your staff member. A Customer cannot change this status via Control Panel. The status can be one of the following:
  - Unchecked. If a credit card is registered in Parallels Business Automation - Standard, but no transactions using this credit card were performed yet;
  - OK. The credit card is valid, transactions are being performed successfully;
  - Expired. The credit card expired, transactions are not allowed;
  - Error. An error occurred while performing transaction using this credit card. Further transactions are not allowed;
  - Disabled. A credit card was disabled by your staff member for some reasons. Transactions are not allowed;
- Type. A credit card type (Visa, American Express, etc.);
- Expiration date. The date till a credit is valid;
- Cardholder name. The name a cardholder is registered in Parallels Business Automation - Standard. Note that you can enable fraud screening so that if a cardholder name differs from the name of appropriate Account owner, then a cardholder name will be typed in red color;
- Allow Payments. Whether a credit card is currently available for transactions. Both your staff member and a customer (via Control Panel) can enable a credit card. So, a green tick in this field indicates that a credit card is available for transactions;
- Deleted. If a credit card data is currently stored in Parallels Business Automation - Standard. An Order or an Invoice can be paid by a credit card and after this a credit card entry can be deleted from Parallels Business Automation - Standard database. A green tick in this field indicates that a credit card data was deleted, red cross - that not;
- Use for Recurring Billing. This property can be adjusted both by Customer and Provider Administrator. Green tick in this column indicates that a customer allows using this credit card for recurring billing, red cross - that not;
- Address and Phone. Cardholder address and phone.

The the Transaction Parameters section includes the specific information about a transaction itself. The information showed in this section does depend upon both the payment Plug-in used and how this Plug-in was configured by the moment of transaction (e.g., which security features were enabled).

For example, if you need to clarify some details in respect to a particular transaction, this information can be used for references when contacting with payment-processing center staff.

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